Volta.com.tr acts within the framework of the Consumer Protection Law in cancellation, return and exchange transactions. Cancellations, returns and exchanges of products with intact packaging, unused products that can be sold can be made.
When will my payment be refunded?
After your cancellation/refund request is approved, the order amount will be refunded to your account within 1-7 business days, the same as your payment method.
Why is my refund made in installments?
The entire price of the product you purchased in installments is refunded to your credit card. The refund is made to your credit card by your bank in installments.
In case of a refund, when will the refund amount be credited to my account?
Your return application will be processed within 3 business days after the product is delivered to us. Following approval, your order price will be refunded in accordance with the payment method you used for your purchase.