VOLTA MOTOR SAN. AND TRADE Inc. PRIVACY AND COOKIES POLICY
With this Privacy and Cookie Policy, Volta Motor San. and Tic. A.Ş. (“Volta Motor”), as well as basic information on the protection of personal data transferred to Volta Motor. www.volta .com.tr website visitors will be informed about the cookie policy and how the policy can be managed. If you close the cookie usage warning on the website or continue using the website, it is assumed that you have given consent to cookies. If you do not approve of the use of cookies, we ask you not to continue on the website or change your cookie preferences in your browser. We would like to remind you that if cookies are not allowed, some features of the website may lose their functionality. Volta Motor, Personal Data Protection Law No. 6698 (“Law No. 6698”) art. In order to fulfill the disclosure obligation specified in Article 10, we provide the following explanations to our website and/or mobile applications. It brings it to the attention of third parties who use it.
1) What is the legal basis for Volta Motor’s collection of personal data?
The most basic regulation regarding the protection of our customers’ personal data is made in the Personal Data Protection Law No. 6698. In addition, Law No. 6563 on the Regulation of Electronic Commerce also contains provisions regarding the protection of personal data. In the Turkish Penal Code No. 5237, criminal sanctions are foreseen if personal data is recorded, captured, disseminated unlawfully, and if it is not deleted, destroyed or anonymized within the system despite the expiry of the storage period.
On the other hand, data must be collected and used in order to fulfill our obligations arising from the Consumer Protection Law No. 6502 and the Distance Contracts Regulation.
2)What methods does Volta Motor use to collect personal data?
www.volta.com.tr personal data of our customers who make transactions through the website or mobile applications are collected by Volta Motor in accordance with the explicit consent of our customers and the provisions of the legislation. It is processed by.
Volta Motor’s website www.volta.com.tr is a site that uses cookies. Cookie; It is a file consisting mostly of letters and numbers that is stored in the internet browser or hard disk of the device in use, allowing the device in question to be detected.
www.volta.com.tr In order to provide better service to its visitors and within the framework of its legal obligation, the purposes specified in this Statement on the Protection of Personal Data and will collect, process, share your navigation information with third parties and store it securely, provided that it is not used outside the scope.
www.volta.com.tr cookies; It stores the information it collects through log files, empty gif files and/or third-party sources to create a summary of your preferences. www.volta.com.tr to make special promotions for you, to offer promotions and marketing offers, to improve the content of the website or mobile application according to you and/or to determine your preferences; may track your navigation information and/or usage history on the site.
www.volta.com.tr can match the information collected from you on the site through different methods or at different times, such as information collected online and offline, and this may use information together with information received from other sources, such as third parties.
www.volta.com.tr uses session cookies and persistent cookies in its mobile application. The session ID cookie expires when you close your browser. A persistent cookie remains on your hard disk for a long time. You can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions provided in your internet browser’s “help” file or by visiting “www.allaboutcookies.org” or “www.youronlinechoices.eu”. If you reject persistent cookies or session cookies, you can continue to use the website or mobile application, but you may not be able to access all functions of the website or mobile application or your access may be limited.
3)How Are Website Cookies Used?
Volta Motor’s website www.volta.com.tr is a site that uses cookies. Cookie; It is a file consisting mostly of letters and numbers that is stored in the internet browser or hard disk of the device in use, allowing the device in question to be detected.
www.volta.com.tr cookies; It stores the information it collects through log files, empty gif files and/or third-party sources to create a summary of your preferences.
We use two types of cookies across our sites: session cookies and persistent cookies. Session cookies are temporary cookies and are valid only until you close your browser. Persistent cookies remain on your hard drive until you delete them or until they expire (how long the cookies remain on your device will depend on the “lifespan” of the cookies).
www.volta.com.tr cookies; It is used to remember your preferences and personalize your use of the website/mobile application. This usage includes cookies that record your password and ensure that your website/mobile application session remains open at all times, thus saving you from the trouble of entering your password more than once on each visit, and cookies that remember and recognize you on your subsequent visits to the website/mobile application.
www.volta.com.tr where you connect to the website, what content you view on the website/mobile application and the duration of your visit. It uses it to detect how you use the website/mobile application, including measuring how you use the mobile application.
www.volta.com.tr website cookies also; may use “advertising technology” to activate “advertising technology” to serve you advertisements that it thinks may be of interest to you when you visit search engines, the website, its mobile application and/or the websites where the website advertises. Advertising technology uses information about your previous visits to the website/mobile application and the websites/mobile applications where the website advertises in order to offer you special advertisements. While presenting these advertisements, a unique third-party cookie may be placed on your browser so that the website can recognize you. Volta Engine is also a subsidiary of Google, Inc. It uses Google Analytics, a web analysis service provided by. Google Analytics uses cookies to analyze how users use the website, mobile application and/or mobile site with statistical information/reports. For more information about the use of Google Analytics (including opt-out options), you can visit: http://www.google.com/intl/tr/policies/privacy/#infocollect
In the mobile application, the SDK (Software Development Kit) of the relevant application is used instead of cookies.
You can allow or reject cookies using the following methods:
| Google Chrome | : | You can allow or block cookies from the “Cookies” tab by clicking the “lock sign” in the address section of your browser. |
| Internet Explorer | : | You can manage cookies by clicking the security tab in the “Tools” section at the top right of your browser and selecting “allow” or “don’t allow”. |
| Mozilla Firefox | : | Click the “open menu” tab in the upper right corner of your browser. You can manage cookies using the “Privacy and Security” button by clicking on the “Options” image. |
| Opera | : | You can manage cookies from the “Cookies” section by selecting “Advanced” in the “Preferences” section of your browser. |
| Safari | : | You can select the “safari” tab from the “Settings” section of your phone and manage all your cookies from the “Privacy and Security” section. |
In addition to the above options; To have information about all cookies and cookie management: You can visit https://www.allaboutcookies.org, https://www.youronlinechoices.eu/, or use the “Privacy Badger” application (https://www.eff .org/tr/privacybadger). If you reject persistent cookies or session cookies, you can continue to use the website, mobile application and mobile site, but you may not be able to access all functions of the website, mobile application and mobile site, or your access may be limited.
Information about cookies on Volta Motor is included in the tables below:
| Cookie Service Provider | Cookie Name | Cookie Purpose | Cookie Type | Cookie Duration |
| _ga | Analytics device information – for use by applications in the Google Tag Manager system | Persistent Cookie | 2 Years | |
| _gaexp | Cookie that holds information about EU tests – for use by applications in the Google Tag Manager system | Persistent Cookie | 85 Days | |
| _gid | For user identification | Persistent | 1 Day | |
| Yandex | _ym_isad | For ad blocking detection | Persistent Cookie | 2 Days |
| Yandex | _ym_uid | To identify users | Persistent Cookie | 1 Year |
| Volta Engine | AbTesting | The value used for A/B Test management is stored in this cookie. | Persistent Cookie | 2 Years |
| Volta Engine | AbTestingCookies | Values used for Multiple A/B Test management are stored in this cookie. | Persistent Cookie | 2 Years |
| Volta Engine | COOKIE_CookieLawInformationPermission | Permissions related to our personal data policies are stored in this cookie. | Non Persistent Cookie | For the duration of the browser session |
| Volta Engine | COOKIE_Popup | Technical data about the popups shown to the user are stored in this cookie. | Persistent Cookie | 1 Hour |
| Volta Engine | COOKIE_TY.Entrance | It is a cookie that stores information about the logged in user. | Persistent Cookie | 1 Month |
| Volta Engine | COOKIE_TY.FirstVisit | It is the cookie that stores the user’s first visit information. | Persistent Cookie | 1 Month |
| Volta Engine | COOKIE_TY.UserAlreadyLogged | It is a cookie that stores information whether the user is already logged in or not. | Non Persistent Cookie | For the duration of the browser session |
| Volta Engine | COOKIE_uic | It is a cookie that stores the demographic information of the logged in user, which is not an access token. | Persistent Cookie | 30 Minutes |
| Volta Engine | COOKIE_UserAlreadyLogged | It is a cookie that stores information whether the user is already logged in or not. | Non Persistent Cookie | For the duration of the browser session |
| Volta Engine | COOKIE_UserTypeStatus | It is a cookie that stores users’ statuses. | Persistent Cookie | 12 Hours |
| Volta Engine | hvtb | Provides information whether a user has visited Volta Motor before | Persistent Cookie | 2 Years |
| Volta Engine | pid | It is a cookie that permanently stores the ID given to the user. | Persistent Cookie | 1 Year 354 Days |
| Volta Engine | sid | It is the cookie that stores the user’s session ID value. | Persistent Cookie | 30 Minutes |
| Volta Engine | SiteHash | It is the cookie that stores the hash information of the cookies. | Persistent Cookie | 7 Days |
| Volta Engine | VisitorTypeStatus | It is a cookie that stores visitors’ statuses. | Persistent Cookie | For the duration of the browser session |
| Qualaroo | ki_r | The referrer cookies with which the person lands on the site come from document.referrer. | Persistent Cookie | 5 Years |
| Qualaroo | ki_t | It is a cookie that contains survey timestamps and view counts. | Persistent Cookie | 5 Years |
| Volta Engine | NSC_QDJUFTU-IUUQT-XXX.USFOEZPM.DPN | It is the cookie that stores sticky session information in order to proceed through the same session in all groups in Netscaler. | Session Cookie | For the duration of the browser session |
| Marketing | utmCampaign30dtemp2 | Keeping user visit channel registration information for 30 days | Persistent Cookie | 1 Month |
| Marketing | utmCampaignGO5d | Keeping user visit channel registration information for affiliate campaigns for 5 days | Persistent Cookie | 5 Days |
| Marketing | utmCampaignLT30d | Keeping user visit channel registration information for 3 months | Persistent Cookie | 1 Month |
| Marketing | utmMedium30dtemp2 | Keeping user visit channel registration information for 30 days | Persistent Cookie | 1 Month |
| Marketing | utmMediumGO5d | Keeping user visit channel registration information for affiliate campaigns for 5 days | Persistent Cookie | 5 Days |
| Marketing | utmSource30dtemp2 | Keeping user visit channel registration information for 30 days | Persistent Cookie | 1 Month |
| Marketing | utmSourceGO5d | Keeping user visit channel registration information for affiliate campaigns for 5 days | Persistent Cookie | 5 Days |
4)For what purposes does Volta Motor use personal data?
Volta Motor will be able to process, record, store securely, update, disclose, transfer and classify your personal information in accordance with its purpose and in a measured manner, where permitted by the legislation.
At Volta Motor, your personal data is used for the following purposes:
- Confirming the identity information of the person who makes the purchase/purchase through the website/mobile applications,
- To record address and other necessary information for communication,
- To communicate with our customers about the conditions, current status and updates of the contracts we have concluded under the distance sales contract and the relevant articles of the Consumer Protection Law, and to provide the necessary information,
- To organize all records and documents that will be the basis for the transaction in electronic (internet/mobile etc.) or paper environment,
- To fulfill the obligations assumed in accordance with the distance sales contract and the contracts we have concluded under the relevant articles of the Consumer Protection Law,
- To provide information to public officials on matters related to public security upon request and in accordance with the legislation,
- To provide our customers with a better shopping experience, to provide information to our customers about the products that our customers may be interested in, “taking into account the interests of our customers” and to convey campaigns,
- To increase customer satisfaction, to recognize our customers who shop from the website and/or mobile applications and to use them in customer environment analysis, to use them in various marketing and advertising activities, and to organize surveys in electronic and/or physical environments through contracted organizations in this context,
- To be able to offer suggestions to our customers by our contracted institutions and solution partners and to inform our customers about our services,
- To evaluate customer complaints and suggestions regarding our services,
- To be able to fulfill our legal obligations and exercise our rights arising from the current legislation,
5) How does Volta Motor protect your personal data?
Personal data shared with Volta Motor is under the supervision and control of Volta Motor. Volta Motor has undertaken the responsibility as data controller to establish the necessary organization and to take and adapt technical measures in order to protect the confidentiality and integrity of information in accordance with the relevant legislation in force. Being aware of our obligation in this regard, we carry out penetration tests at periodic intervals in accordance with international and national technical standards regarding data privacy, and we would like to inform you that we always update our data processing policies in this context.
6) Does Volta Motor share your personal data?
Sharing of our customers’ personal data with third parties takes place within the framework of the customers’ permission, and as a rule, personal data is not shared with third parties without our customers’ consent.
However, personal data is shared with courts and other public institutions due to and limited to our legal obligations. In addition, personal data is transferred to contracted third parties in order to provide the services we undertake and to control the quality of the services provided.
Necessary technical and legal measures are taken to prevent rights violations during data transfer to third parties. However, Volta Motor is not responsible for any violations that occur due to the data protection policies of the third party receiving personal data and in the risk area under the responsibility of the third party.
Your personal data may be shared with Volta Motor’s shareholders, with program partner institutions and organizations with which we cooperate in order to carry out our direct/indirect domestic/international activities, with domestic/foreign individuals and institutions from which we receive services for storing data in the cloud environment, with domestic/foreign organizations with which we have agreements to send commercial electronic messages to our customers. , can be shared with the Interbank Card Center, with our contracted banks, with various domestic and international agencies, advertising companies and survey companies within the scope of various marketing activities in order to provide you with better service and ensure customer satisfaction, as well as other domestic/international third parties and our relevant business partners.
7)What are your rights arising from the Personal Data Protection Law?
In accordance with Law No. 6698, your personal data;
- Learning whether it is processed or not,
- Requesting information if processed,
- Learning the purpose of processing and whether it is used in accordance with its purpose,
- Knowing the third parties to whom it is transferred domestically/abroad,
- Requesting correction if it has been processed incompletely/incorrectly,
- Requesting its deletion/destruction within the framework of the conditions stipulated in Article 7 of Law No. 6698,
- Requesting notification of the transactions made in accordance with paragraphs (d) and (e) above to third parties to whom it has been transferred,
- Objecting to a result that is unfavorable to you due to being analyzed exclusively by automatic systems,
- We would like to remind you that you have the right to request compensation for the damage if you suffer damage due to processing in violation of the Personal Data Protection Law No. 6698.
- Click for the application form
8) How can I be informed about legislative changes regarding personal data?
In accordance with Law No. 6698, the rights you have are the obligations of Volta Motor. We would like to inform you that we process your personal data with this awareness and to the extent required by the legislation, in case of legal changes, we will update this information on our page in accordance with the new legislation, and you can always easily follow the updates on this page.
9)How can I make sure the data is kept up to date and accurate?
In accordance with Article 4 of Law No. 6698, Volta Motor has the obligation to keep your personal data accurate and up-to-date. In this context, in order for Volta Motor to fulfill its obligations arising from the current legislation, our customers are required to share accurate and up-to-date data to Volta Motor. If your data changes in any way, we kindly ask you to update your data by contacting us through the communication channels specified below.
10) Would you like to ask Volta Motor a question about your personal data?
For any questions and comments regarding your personal data, you can contact us at any time via the e-mail address www.volta.com.tr.