ARTICLE 1 – PARTIES SALES PERSON Commercial Name: VOLTA MOTOR SANAYİ VE TİCARET ANONİM ŞİRKETİ Address: Kızıltoprak Mah. Mevlana Cad. No:18/3-4 Muratpaşa / ANTALYA Phone: 0242 244 83 80 E-mail: info@volta.com.tr BUYER is the user who makes purchases on the Volta.com.tr website.
ARTICLE 2 – SUBJECT AND SCOPE OF THE CONTRACT This Distance Sales Agreement (“Agreement”) has been drawn up in accordance with the Consumer Protection Law and the Regulation on Distance Contracts. The parties to this Agreement accept and declare that they know and understand their obligations and responsibilities arising from the Law on Consumer Protection and the Regulation on Distance Contracts under this Agreement. The subject of this contract is the Law on Consumer Protection and the Law on Consumer Protection regarding the sale and delivery of goods/services with the qualifications specified in the contract, where the Buyer places an electronic order for the purchase of products belonging to the Seller through volta.com.tr (“Website”). It determines the rights and obligations of the parties in accordance with the provisions of the Regulation on Distance Contracts. The conclusion of this agreement will not prevent the fulfillment of the provisions of the website membership agreements that the parties have concluded separately with Volta Motor, and the parties acknowledge and agree that Volta Motor is not a party in any way to the sale of the products subject to this Agreement and that it does not have any responsibility or commitment regarding the fulfillment of the obligations of the parties within the scope of the Agreement. they declare. ARTICLE 3 – BASIC CHARACTERISTICS AND PRICE OF THE GOODS SUBJECT TO THE CONTRACT The sales price and delivery information, including the type and type of the product(s), quantity, brand/model, color and taxes, are as follows: Payment Method and Plan: It can be made as a single payment or in installments by credit card via the online virtual POS application. Shipments will begin within 3 business days following the order. Shipment will be completed within (7) business days. ARTICLE 4 – DELIVERY OF GOODS AND METHOD OF DELIVERY The Contract comes into force upon approval by the Buyer and is completed when the Goods/Services purchased by the Buyer from the Seller are delivered to the Buyer. The goods/services will be delivered to the person(s) at the address specified by the Buyer in the order form and in this contract. ARTICLE 5 – DELIVERY COSTS AND PERFORMANCE Delivery costs of the Goods/Service belong to the Buyer. If the Seller has declared on the website that the delivery fee will be covered by the Seller, the delivery costs will be borne by the Seller. Delivery of goods; It is made within the promised time after the Seller’s stock is available and the payment is made. The Seller delivers the Goods/Service within 30 (thirty) days after the Goods/Service is ordered by the Buyer and reserves the right to extend the period for an additional 10 (ten) days with written notification within this period. If the Buyer does not pay for the Goods/Service for any reason or if the payment is canceled in the bank records, the Seller is deemed to be relieved of the obligation to deliver the Goods/Service. ARTICLE 6 – REPRESENTATIONS AND COMMITMENTS OF THE BUYER The Buyer declares that he/she has read and informed the preliminary information uploaded by the Seller regarding the basic characteristics of the product subject to the contract on the Website, the sales price and payment method and delivery, and has given the necessary confirmation electronically. Buyers, as Consumers, can submit their requests and complaints through the channels provided by the Seller contact information above. By confirming this Agreement and the Preliminary Information Form electronically, the Buyer confirms that it has obtained the correct and complete address, basic features of the ordered products, the price of the products including taxes, payment and delivery information that must be given to the consumer by the Seller before the conclusion of distance contracts. It is possible. The Buyer is obliged to inspect the Goods/Service subject to the Contract before receiving them, and to detect any damaged, broken, torn packaging, etc. In case of receiving damaged and defective goods/services from the cargo company, the responsibility rests entirely with the customer. The Goods/Service received by the Buyer from the cargo company officer will be deemed to be undamaged and intact. After delivery, the responsibility for the Goods/Service and any damages belong to the Buyer. After the delivery of the Goods/Service, if the relevant bank or financial institution does not pay the price of the goods/service to the Seller due to the unfair or unlawful use of the Buyer’s credit card by unauthorized persons, which is not due to the Buyer’s fault, the Buyer shall not be delivered to him/her. is obliged to return the Goods/Service to the Seller within 3 (three) days. In this case, delivery expenses belong to the Buyer. ARTICLE 7 – SELLER’S REPRESENTATIONS AND COMMITMENTS The Seller is responsible for delivering the Goods/Service subject to the Contract to the Buyer in accordance with the Consumer Legislation, intact, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any. If the Seller cannot deliver the product subject to the contract within the deadline due to force majeure or extraordinary circumstances that prevent transportation, he is obliged to notify the Buyer of the situation as soon as possible. The Goods/Service subject to the contract may not be delivered to a person other than the Buyer. If so, the Seller cannot be held responsible if the person to be delivered does not accept the delivery. ARTICLE 8 – RIGHT OF WITHDRAWAL Notification of the right of withdrawal and other notifications regarding the contract can be sent to the seller through the seller’s contact information specified above. In order to exercise the right of withdrawal, it is necessary to notify the Seller within this period in accordance with the provisions of the legislation. In case the right of withdrawal is exercised: a) It is mandatory to return the product delivered to the Buyer or the third party notified by the Buyer with the above information. b) The products to be returned must be delivered complete and undamaged, including their box, packaging, standard accessories, if any, and other products given as a gift along with the product. The product price will be returned to the Buyer in the same manner as paid within 10 (ten) days following the exercise of the right of withdrawal and the receipt of the information. When returning the product to the Seller, the original invoice submitted to the Buyer during product delivery must also be returned. ARTICLE 9 – CASES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE USED The right of withdrawal cannot be used in the following cases: a) Service contracts in which the performance of the service begins with the approval of the Consumer before the right of withdrawal expires. b) Contracts regarding goods whose prices are determined in the stock exchange or other organized markets c) Contracts for the delivery of goods prepared in line with the wishes of the consumer or clearly his personal needs, which are not suitable for return due to their nature and are in danger of rapid deterioration or are likely to expire. d) Contracts regarding audio or video recordings, software programs and computer consumables, provided that the packaging has been opened by the consumer. e) Contracts regarding the delivery of periodicals such as newspapers and magazines f) Contracts regarding the performance of services related to betting and lottery g) Contracts regarding services performed instantly in electronic environment and intangible goods delivered instantly to the consumer. ARTICLE 10 – DISPUTE RESOLUTION If Consumers have problems with the Seller, and if the Seller cannot solve the problem, they can submit their complaints and objections regarding transactions up to 1,161.67 TL to the Consumer Problems Arbitration Committee where they purchased the product or where they reside; They can apply for complaints and objections regarding transactions where the product price is over 1,161.67 TL, to the Consumer Court where they purchased the product or where they reside. In the third paragraph of Article 5 of the Consumer Problems Arbitration Committees Regulation published in the Official Gazette dated 01.08.2003 and numbered 25186, the lower monetary limit for provincial arbitration committees operating in provinces with metropolitan status to be responsible and authorized to hear disputes is 3,032.65 TL. . ARTICLE 11 – PRICE OF GOODS/SERVICES The cash or deferred price of the goods/service is the price that is included in the down payment price order form, but also in the sample invoice e-mailed at the end of the order and the invoice sent to the customer together with the product. Discounts, coupons and others made by the seller are reflected in the sales price. ARTICLE 11 – DEFAULT AND LEGAL CONSEQUENCES If the buyer defaults on his credit card transactions, the cardholder will pay interest within the framework of the credit card agreement made with the bank and will be liable to the bank. In this case, the relevant bank may take legal action; may demand the expenses and attorney’s fees that may arise from the Buyer, and under any circumstances, in case of default due to the Buyer’s debt, the Buyer agrees to pay the Seller’s losses and damages due to the delayed performance of the debt.
ARTICLE 12 – NOTIFICATIONS and EVIDENCE AGREEMENT All correspondence between the Parties under this Agreement will be made via e-mail, except for the mandatory cases listed in the Law. The Buyer acknowledges that in case of disputes that may arise from this Agreement, the official books and commercial records of the Seller and Volta Motor, as well as the electronic information and computer records kept in its database and servers, will constitute binding, definitive and exclusive evidence, and that this article shall constitute binding, definitive and exclusive evidence, pursuant to Article 193 of the Code of Civil Procedure. It accepts, declares and undertakes that it is an evidentiary contract within the meaning of article . ARTICLE 13 – ENFORCEMENT This Agreement, consisting of 13 (thirteen) articles, has been concluded by being read by the Parties and approved electronically by the Buyer, and has entered into force immediately.